A disturbing case has emerged involving an ambulance crew that diverted a critically ill child away from Kenyatta National Hospital (KNH) to a private hospital—defying the explicit instructions in the referral letter. The move has raised serious concerns about patient rights, medical ethics, and ambulance protocol.
Highlights:
- Critically ill child was referred to KNH for specialized treatment
- Ambulance diverted patient to a private facility in violation of instructions
- Referral letter clearly directed transfer to Kenyatta National Hospital
- Incident sparks questions on medical ethics and system accountability
Main Story:
In what is being described as a serious breach of protocol, an ambulance tasked with transferring a sick child from Kajiado to Kenyatta National Hospital (KNH) allegedly ignored direct instructions and instead took the patient to a private facility. The referral letter accompanying the child had clearly specified KNH as the destination, pointing to the need for specialized public care.

The decision to reroute the ambulance has triggered public concern and scrutiny. Families and health officials are demanding answers on why the directive was not followed, and whether the move was influenced by financial or institutional interests. It’s unclear if the detour affected the child’s access to timely and appropriate care.
Medical professionals and advocacy groups are now calling for a full investigation into the incident. The focus is on ensuring that such diversions—especially in critical situations—do not compromise the patient’s well-being or undermine the public healthcare system.
This case underscores ongoing challenges in Kenya’s healthcare referral system, where public facilities are often bypassed in favor of private options, sometimes without the family’s informed consent. The incident raises questions about training, accountability, and the integrity of emergency medical services.
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